Return & Refund Policy – Elite Plastocrafts
At Elite Plastocrafts, customer satisfaction is our priority. We manufacture all types of plastic planters and pots with strict quality standards.
Returns: Returns are accepted only for products that are defective, damaged during transit, or do not meet the specifications agreed at the time of purchase. Customers must notify us within 30 days of receiving the product to initiate a return.
Inspection: All returned items will be inspected by our quality team to verify the defect or damage.
Refunds & Replacements: Upon approval, we offer a replacement or a full refund, depending on your preference. Refunds will be processed using the original payment method.
Exclusions: Returns will not be accepted for damages caused by misuse, improper handling, or natural wear and tear.
We strive to make the process smooth and transparent to ensure complete customer satisfaction.
